FAQ

    FAQ

    Shipping + returns

    Which countries do you ship to?

    We ship to Europe and UK

    Do you offer free shipping?

    Yes, we offer free shipping on orders over €95.

    What is your return policy?

    We accept returns of products within 30 days of your purchase. Please email us at info@hellomantle.com and we will provide the necessary details to complete your return. 

    Note that all items must be returned unused, with authentic labels and in original packaging. If goods returned are not in a re-sellable condition, we may not accept your return. Any promotional gifts received with your purchase must also be returned.

    See full return policy here.

    How do I make a return?

    If you aren't happy with your purchase, or need to issue a return, email us at info@hellomantle.com with your order information and we will help you.

    Payment

    What payment options do you offer?

    We accept credit card payments - Visa and Mastercard, and Klarna within the EU.

    CBD

    What is CBD?

    CBD (short for cannabidiol) is an active extract from the cannabis plant, also known as hemp plant. Our CBD comes from sun-grown, hand-harvested, and cold-extracted hemp leaves in Switzerland, to ensure CBD of the highest quality and potency.

    Is CBD legal?

    Yes. CBD is perfectly legal to buy and use in Sweden, all across Europe, and in many other countries around the world - as long as it doesn't contain THC (the psychoactive compound of the cannabis plant).

    What is the difference between CBD and THC?

    CBD and THC are both compounds found in the hemp plant. CBD stands for cannabidiol and THC stands for tetrahydrocannabinol. The main difference between the two is that CBD is non-psychoactive while THC is. This means THC will get you high and CBD will not. When MANTLE’s CBD is filtered, all traces of THC are removed. Our products are therefore completely free of THC.

    Do your products contain THC?

    No, our products contain no traces of THC.

    Can CBD make me feel high?

    No. Our products are free of THC and therefore it’s impossible to experience any form of psychoactive effects from any of our products.

    What are the benefits of CBD in skincare?

    CBD is an active and potent skincare ingredient that provides skin with deep nourishment and creates optimal conditions for long-lasting plumpness, hydration and radiance. Packed with powerful antioxidants, it fights off free radicals and thanks to its calming and balancing properties, it’s ideal for sensitive and reactive skin, as well as acne prone and oily skin.

    Our products

    What skin type do MANTLE products suit?

    MANTLE products suit all skin types, but are especially beneficial for sensitive skin prone to stress, breakouts or redness.

    Where are MANTLE products produced?

    Our products are produced in Sweden and the CBD we use comes from a small scale organic farm in Switzerland.

    Is MANTLE cruelty free and vegan?

    Yes, MANTLE is cruelty free and all our products are vegan, except The High Five and The Calm Balm.

    Are organic ingredients included in MANTLE skincare?

    Yes, at MANTLE we use organic ingredients in our skincare and our products meet the requirements of the Bio Suisse Clean Beauty Standard, which is considered the industry's most reliable.

    Do MANTLE products contain perfume?

    No, our products do not contain any form of synthetic perfume, instead they get their scent from botanical ingredients and the CBD. We did however develope a signature scent, The High Road, in collaboration with Swedish perfume brand CRA-YON. You can find products featuring The High Road under Home & Fragrance.

    Can I use MANTLE while pregnant and/or breastfeeding?

    Yes. MANTLE’s products have been approved by a toxicologist and are safe to use while pregnant and breastfeeding. If you feel any hesitation, we advise checking with your healthcare provider or midwife.

    How should I use MANTLE skincare?

    When creating our skincare we had versatility in mind and all of our products can be combined to suit your specific needs. Our skincare line is packed with powerful actives and botanicals that promote healthy and balanced skin - regardless of how many of our products you choose to include in your routine.

    Can I use MANTLE together with products from other brands?

    Yes, it’s completely fine to use other brands in combination with MANTLE, although we recommend pairing our products with each other to achieve optimal results.

    What is the shelf life of the products?

    Unopened products have a shelf life of three years. Once opened, all products are good for 12 months.

    Retailers

    Which are your retail locations?

    FRANCE

    Paris: Le Bon Marché Rive Gauche

    SWEDEN

    Stockholm: NK Beauty, Åhlens City, Lyko Concept Store, Bangerhead Studio, ATP Atelier Flagshipstore, Esteriör

    Gothenburg: NK Beauty, Vallgatan 12, Wakakuu, Artilleriet

    DENMARK

    Copenhagen: Magasin du Nord, FermLiving, Ara'Kai, Damernes Magasin